Documentation

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Payment Information (Payment Methods and Currencies Supported)

Payment for subscribing to any of our products is made through the secure payment platform FastSpring. You have several payment methods available and many currencies are supported.

Table of Contents

What is FastSpring?

We use FastSpring to manage subscription payments and taxes and comply with tax regulations applicable to residents and businesses in the thousands of jurisdictions around the world.

FastSpring is a US-based company that offers a Payment Card Industry (PCI) Data Security Standards (DSS) compliant and uses Verisign SSL certificates. FastSpring is responsible for processing subscription payments, collecting the applicable taxes and remitting them on our behalf.

How do I Make a Purchase with FastSpring?

When you subscribe or buy any of our products, a pop-up window will appear in which you must enter the necessary information to proceed with the payment and calculation of the taxes that apply to you.

Popup window to make a Nelio A/B Testing payment

Make sure to select, in the top right corner, the country you want your purchase to be billed to. By default, FastSpring calculates it from your browser’s IP but you can change it as you wish.

Choose country purchasing Nelio A/B Testing

Payment Methods

Currently you can subscribe to any plan via credit card, PayPal and Amazon Pay (US only). To choose any of the payment methods, just make sure you have the appropriate payment method button checked (by default the credit card button is checked).

Credit Card Payment

The payment method by default is credit card.

Popup window to make a Nelio A/B Testing payment

Accepted credit cards are:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • UnionPay
Credit cards accepted Nelio Content

Enter your first and last name, card number, expiration date and CVC and accept the terms and conditions to proceed with the payment.

PayPal Payment

In order to pay with PayPal, click on the PayPal button, enter your email address, first and last name, accept the terms and conditions and click on the Pay button.

Payment of Nelio A/B Testing with PayPal Payment

You will then be redirected to the PayPal page to log in to your PayPal account to authorize the purchase and finalize the order.

Enter to PayPal account to proceed to payment

Amazon Pay Payment (only in the US)

After you have specified the country of the United States, the Amazon Pay payment option will appear. Select it and enter the requested information:

Payment of Nelio A/B Testing with Amazon Payment

SEPA Direct Debit Payment (applicable only in the EU)

If you are subscribing from an EU country that supports Euros, the Direct Debit payment option will appear. Select it and enter the requested information:

Selecting Direct Debit payment to subscribe to Nelio A/B Testing
Selecting Direct Debit payment to subscribe to Nelio A/B Testing.

Please note that if you select this payment method, FastSpring routes all transactions through a third-party bank verification to ensure that you have sufficient funds at the time of payment, so a subscription with this payment method is not immediate and usually takes 5-7 days to complete.

Currency Types Accepted

The currency types currently allowed when making a purchase are:

  • USD $ – US Dollars
  • EUR € – Euro
  • AUD $ – Australian Dollar
  • BRL R $ – Brazilian Real
  • $ CAD – Canadian Dollar
  • CHF – Swiss Franc
  • 元 CNY – Chinese Renminbi
  • CZK Kč – Czech Koruna
  • Kr DKK – Danish Krone
  • GBP £ – British Pound
  • HKD HK $ – Hong Kong Dollar
  • ₹ INR – Indian Rupee
  • ¥ JPY – Japanese Yen
  • $ NZD – New Zealand Dollar
  • PLN PLN – Polish Zloty
  • SEK kr – Swedish Krona
  • $ SGD – Singapore Dollar

At checkout, FastSpring selects the currency to be applied according to the selected country. For more details on the default currencies used by FastSpring, see the following article.