---
title: "Help"
description: "DOCUMENTATION. How Can We Help? Find answers about setting up Nelio A/B Testing, creating experiments, understanding your results, managing your account, and more. NEW TO NELIO A/B TESTING? Start Here..."
url: https://neliosoftware.com/testing/help/
date: 2019-10-18
modified: 2026-09-03
author: "Antonio Villegas"
type: page
lang: en
---

# Help

DOCUMENTATION

# How Can We Help?

Find answers about setting up Nelio A/B Testing, creating experiments, understanding your results, managing your account, and more.

Search the documentation

When autocomplete results are available use up and down arrows to review and enter to go to the desired page. Touch device users, explore by touch or with swipe gestures.

NEW TO NELIO A/B TESTING?

## Start Here

### Getting Started

Install Nelio, understand the basics, and get your first experiment running.

[Get started →](/testing/help/topic/first-steps/)

### Create Your First Test

Learn the basic workflow from choosing what to test to defining goals and launching it.

[Create your first test →](/testing/help/how-do-i-create-a-test/)

### Understand Your Results

Learn how to read conversions, conversion rates, confidence, and determine a winning variant.

[Understand your results →](/testing/help/what-are-the-test-results-shown/)

## Browse Documentation

### Getting Started

Installation, setup, key concepts, and your first steps with Nelio.

[View articles →](/testing/help/topic/first-steps/)

### Creating Tests

Test types, variants, goals, conversion actions, segmentation, and test configuration.

[View articles →](/testing/help/topic/start-testing/)

### Running Tests

Starting, pausing and stopping tests, traffic allocation, quotas, and test behavior.

[View articles →](/testing/help/topic/test-running/)

### Analytics & Results

Understand experiment data, conversions, confidence, winners, and analytics integrations.

[View articles →](/testing/help/topic/interpreting-results/)

### Integrations & Compatibility

Page builders, caching, CDNs, WordPress plugins, GA4, and troubleshooting compatibility.

[View articles →](/testing/help/topic/compatibility/)

### Account & Billing

Subscriptions, plans, licenses, quotas, billing, and account management.

[View articles →](/testing/help/topic/billing/)

### Nelio AI & Addons

Nelio AI, Session Recordings, and additional capabilities available with Nelio.

[View articles →](/testing/help/topic/addons/)

### Privacy & Compliance

Tracking, cookies, privacy, consent, and data protection.

[View articles →](/testing/help/topic/compliance/)

Search

## Most Popular Questions

- [How Do I Cancel My Subscription?](https://neliosoftware.com/testing/help/how-do-i-cancel-my-subscription/)
- [Why Do I Still Have No Results in My Test?](https://neliosoftware.com/testing/help/why-i-still-have-no-results-of-my-test/)
- [How Do I Manage My Account?](https://neliosoftware.com/testing/help/how-do-i-manage-my-account/)
- [How Do I Check If Nelio A/B Testing Is Working Properly and Variants Are Active?](https://neliosoftware.com/testing/help/how-do-i-check-if-nelio-ab-testing-is-working-properly/)
- [Will Using Nelio A/B Testing Negatively Affect My SEO Efforts?](https://neliosoftware.com/testing/help/nelio-ab-testing-and-seo/)
- [Is Nelio A/B Testing Compatible with WordPress Page Builders?](https://neliosoftware.com/testing/help/is-nelio-ab-testing-compatible-with-page-builders/)

## Still Need Help?

Can’t find the answer you’re looking for? We’re happy to help.

[Contact Support](/testing/contact/)

[Visit the Getting Started Guide](/testing/getting-started-guide/)