Last Update: July 3, 2026.
Nelio Software, S.L. (“Nelio”) publishes and shares information and communicates with third parties through various channels, including Nelio websites, software applications, social media profiles, HTML-formatted emails, and other marketing activities. All content provided through these media is subject to the provisions of this Legal Information section, as well as the applicable general and service-specific terms and conditions, including our Privacy Policy and Cookie Policy.
This page provides important legal documents and policies governing the use of our website and services. We recommend you review them carefully. If you have any questions, please contact us at support@neliosoftware.com.
1. Overview of Legal Documents
To ensure transparency and compliance with applicable laws and regulations, we provide the following legal documents:
- Common Terms & Conditions: Rules and guidelines for using our website and services.
- Additional WordPress Service-Specific Terms & Conditions:
- Additional Shopify Service-Specific Terms & Conditions
- Data Processing Agreement (DPA): describes how we process and protect personal data when acting as a data processor in connection with the use of our services, in accordance with the GDPR, CCPA/CPRA, and other applicable data protection laws.
- Privacy Policy & Cookie Policy: describes how we collect, use, and protect personal data, including details about cookies and other tracking technologies when we act as a data controller, in accordance with the GDPR and other applicable data protection laws.
Each document includes its own last updated date for your reference.
2. User Rights and Privacy Compliance
We are committed to safeguarding your privacy and ensuring compliance with global data protection laws, including:
- GDPR (EU and UK)
- CCPA/CPRA (California, USA)
As a user, you have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing or request restriction
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at support@neliosoftware.com
3. Cookies and Consent Management
We use cookies and similar tracking technologies for various purposes, including:
- Essential website functionality
- Performance and analytics
- Marketing and advertising
You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings. Our Privacy Policy & Cookie Policy provides detailed information on cookie types, purposes, and management.
4. Data Security and Subprocessors
We take data security seriously and implement appropriate technical and organizational measures to protect personal data. When necessary, we engage trusted subprocessors to help provide our services, each of whom is subject to contractual data protection obligations.
For more information on subprocessors, please refer to our Data Processing Agreement (DPA).
5. Limitations of Liability and Governing Law
Our legal agreements include important provisions regarding:
- Limitation of Liability: We limit our liability to the maximum extent permitted by law.
- Disclaimers: Our services are provided “as is” without warranties.
- Governing Law & Jurisdiction: These agreements are governed by the laws of Spain, and disputes will be resolved in the courts of Barcelona.
- Amendments: We reserve the right to update our legal terms at any time. All updates will be published on this page, and we encourage you to review this information periodically to stay informed of any changes.
6. Intellectual Property Rights
All content, trademarks, logos, graphics, and software on our website and services are the intellectual property of Nelio Software, S.L. or its licensors, and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or business purposes in accordance with our Terms & Conditions.
You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any part of our services or content without prior written consent from Nelio Software. Unauthorized use may result in legal action.
7. Company Details and Contact Information
Corporate Name: Nelio Software, S.L.
Corporate Domicile: C/ Pomaret 83, 08017 Barcelona
Email: support@neliosoftware.com
EU-VAT Number: ESB66034794
Registry Data: Barcelona Companies Registry, Volume 43802, Book 0, Sheet 91, Page B 438690
We encourage you to review these documents periodically to stay informed of your rights and our commitments.
