Documentation

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Payment Information (Payment Methods and Currencies Supported)

Payment for subscribing to any of our products is made through the secure payment platform FastSpring. You have several payment methods available and many currencies are supported.

What is FastSpring?

We use FastSpring to manage subscription payments and taxes and comply with tax regulations applicable to residents and businesses in the thousands of jurisdictions around the world.

FastSpring is a US-based company that offers a PCI-compliant, secure online sales platform using Verisign SSL certificates. FastSpring is responsible for processing subscription payments, collecting the applicable taxes and remitting them on our behalf.

How do I Make a Purchase with FastSpring?

When you subscribe or buy any of our products, a pop-up window will appear in which you must enter the necessary information to proceed with the payment and calculation of the taxes that apply to you.

Nelio Content checkout popup

Make sure to select, in the top right corner, the country you want your purchase to be billed to. By default, FastSpring calculates it from your browser’s IP but you can change it as you wish.

Screenshot depicting the UI for switching the country during checkout

Payment Methods

Currently you can subscribe to any plan via credit card, PayPal and Amazon Pay (US only). To choose any of the payment methods, just make sure you have the appropriate payment method button checked (by default the credit card button is checked).

Credit Card Payment

The payment method by default is credit card.

Nelio Content checkout popup

Accepted credit cards are:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • UnionPay
Credit cards accepted Nelio Content

Enter your first and last name, card number, expiration date and CVC and accept the terms and conditions to proceed with the payment.

PayPal Payment

In order to pay with PayPal, click on the PayPal button, enter your email address, first and last name, accept the terms and conditions and click on the Pay button.

Available FastSpring payment methods (PayPal is selected)

You will then be redirected to the PayPal page to log in to your PayPal account to authorize the purchase and finalize the order.

Enter to PayPal account to proceed to payment

Amazon Pay Payment (only in the US)

After you have specified the country of the United States, the Amazon Pay payment option will appear. Select it and enter the requested information:

Payment with Amazon Payment

Currency Types Accepted

The currency types currently allowed when making a purchase are:

  • USD $ – US Dollars
  • EUR € – Euro
  • AUD $ – Australian Dollar
  • BRL R $ – Brazilian Real
  • $ CAD – Canadian Dollar
  • CHF – Swiss Franc
  • 元 CNY – Chinese Renminbi
  • CZK Kč – Czech Koruna
  • Kr DKK – Danish Krone
  • GBP £ – British Pound
  • HKD HK $ – Hong Kong Dollar
  • ₹ INR – Indian Rupee
  • ¥ JPY – Japanese Yen
  • $ NZD – New Zealand Dollar
  • PLN PLN – Polish Zloty
  • SEK kr – Swedish Krona
  • $ SGD – Singapore Dollar

At checkout, FastSpring selects the currency to be applied according to the selected country. For more details on the default currencies used by FastSpring, see the following article.