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ANY DOUBTS?

Take a look at our knowledge base for more information.

How do I cancel my subscription to Nelio Content?

To cancel your subscription is as simple as going to the Account Details option of the Nelio Content plugin and click Cancel Subscription (shown in red).

Account information and billing history.
Screenshot of the summary of a subscription. It displays account information and billing history.

A pop-up will ask you to confirm that you want to unsubscribe.

Confirmation of unsubscribing from Nelio Content.
Screenshot of the pop-up asking for confirmation of unsubscribing from Nelio Content.

Although cancellation is immediate, you can continue using Nelio Content until the end of the period you had paid. When you reach the date of the next renewal, the subscription is not automatically renewed and, then, the subscription will be completely terminated.

Remember that your subscription is not automatically cancelled when you just delete or deactivate the Nelio Content plugin from your WordPress site. However, if you don’t want to continue using our plugin and want to cancel your subscription, we’ve added a dialogue to deactivate the plugin that allows you to unsubscribe at that time.

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Related Questions

  • What information is stored by Nelio Content?
  • How many users can use the plugin?
  • If I deactivate or delete Nelio Content, do I lose any data?
  • What information does Nelio store in my WordPress database?
  • An unknown dialog popped up when deactivating the plugin. What should I do?
  • I can’t use editorial comments. Why?

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