Traffic Officer, by Highways England

The Relationship Between Great Customer Support and Business Success

52% of US consumers have switched providers due to poor customer service. 45% are willing to pay more if they get a better level of service in exchange. There’s plenty of reasons to offer a great customer support service. We honestly believe that ours is outstanding—discover what we do and how we do it!

Desktop picture by Cathryn Lavery

Strategies to Become a Productive Blogger

Starting a blog is a fantastic project that starts with a lot of enthusiasm, but the time is passing fast and there comes a time where maintaining a constant publishing routine can become tiring. It is important to have strategies to be productive that help you to be efficient in your publishing routine.

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How to Start a Successful Blog

If you want to start a successful blog, keep in mind that meeting your expectations will not be easy. Read our recommendations to get off to a good start.

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Top 6 Secrets to Successful Internationalization

If you’re a WordPress plugin or theme developer, you should be interested in translating your work into multiple languages. Don’t you know how to make your code translatable? Discover our 6 secrets to successful internationalization.

Writing, by Ben Timney

How to Write a Perfect Introduction

People read about 20% of your post. Is your post 1.5K words long? Your readers will skim through it and read about 300 words. If you want to engage with your audience, you’d better write the perfect introduction—it might be the only thing they read about your post anyway!