Traffic Officer, by Highways England

The Relationship Between Great Customer Support and Business Success

52% of US consumers have switched providers due to poor customer service. 45% are willing to pay more if they get a better level of service in exchange. There’s plenty of reasons to offer a great customer support service. We honestly believe that ours is outstanding—discover what we do and how we do it!

Francesca Marano, by Jonas Andrijauskas

Francesca Marano – WProfessional of the Month

Today we have a great interview with Francesca Marano, one active member of the Italian community who helps professionals and SME companies have online presence, runs some online courses, and contributes to WordPress!

Origami image, by Simon Pow

The Solution to the 5 Most Common Problems of WordPress

If you just entered your website and got an error message, or even worse, a white screen, don’t fret! For some reason, there’s an error on your WordPress and you’ll have to correct it. On today’s post I will introduce the 5 most common problems, some of their possible causes, and how to solve them.

Konstantin Obenland

Konstantin Obenland – WProfessional of the Month

Konstantin Obenland is chairman at @Automattic and a WordPress Contributor. He’s one of the guys behind the Twenty Thirteen theme (which you may have used or are still using) the new theme and plugin directories, and more. If you want to learn more about WordPress and its international community, keep reading!

Skull

How to Become an Evil WordPress Developer

If your dream is to be an evil WordPress developer, this is your post. Here you’ll learn some of the most useful tips and tricks that’ll make your plugin the best while, at the same time, break your competitors’ and make them look ugly.

Desktop picture by Lluis Serena

Editors to Program in WordPress

Every professional needs tools to work and WordPress developers are no less. In this post I present my favorite editors and explain what makes them special. But, remember, there is no perfect tool; You are the one who decides what is good and what is not.